1. Who We Are

The website is operated by Flourish With Neurodiversity. Throughout this Cookie Policy, references to “we”, “us” and “our” mean Flourish With Neurodiversity.

If you have any questions about our use of cookies or your privacy, please contact us using the contact details provided on our website.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website. Cookies can allow a website to recognise your device, remember preferences, maintain functionality and understand how the website is being used.

The term “cookies” in this policy also includes similar technologies that store information on, or access information from, your device, including certain tracking pixels, scripts, tags, web storage and similar technologies.

UK law, including the Privacy and Electronic Communications Regulations 2003 (PECR), applies to cookies and similar technologies. Where these technologies involve personal data, the UK GDPR and applicable UK data protection legislation may also apply.

3. How We Use Cookies

We may use cookies and similar technologies for the following purposes:

Strictly Necessary Cookies

These cookies are required for the website to operate properly and cannot be switched off through our cookie preference tool.

They may be used to:

- Maintain website functionality.

- Remember essential settings.

- Support website security.

- Enable forms, bookings or other services you have requested.

- Maintain sessions and other essential website functions.

- Remember your cookie preferences.

These cookies are generally permitted without consent where they are strictly necessary to provide a service that you have specifically requested.

Analytics Cookies

Where you give consent, we may use analytics cookies to understand how visitors use our website.

This may include information such as:

- Which pages are visited.

- How visitors navigate around the website.

- How long visitors spend on pages.

- How visitors arrive at our website.

- Whether website content is functioning effectively.

- General information about devices and browsers used to access the website.

Analytics cookies are not automatically exempt from consent requirements simply because they are used for website analytics. Where consent is required, these cookies will only be activated after you have provided appropriate consent.

Marketing and Advertising Cookies

Where applicable and with your consent, we may use marketing or advertising technologies to:

- Measure the effectiveness of advertising campaigns.

- Understand interactions with our website.

- Help us improve our marketing.

- Provide relevant advertising or communications.

- Measure conversions from advertising platforms.

These technologies may be provided by third-party services and may involve information being shared with those providers.

We will not activate non-essential marketing or advertising cookies until the appropriate consent has been obtained.

Functional Cookies

Some cookies may be used to remember choices or preferences and improve your experience of the website.

For example, these may help with:

- Remembering preferences.

- Supporting embedded content.

- Providing interactive website functionality.

- Improving the way certain features operate.

Where these cookies are not strictly necessary, we will request your consent before setting them.

4. Third-Party Cookies

Some cookies and similar technologies may be placed by third-party service providers whose services are incorporated into our website.

Depending on the services currently active on our website, these may include providers supporting:

- Website analytics.

- Advertising and marketing.

- Video or other embedded content.

- Online booking and scheduling.

- Forms and communications.

- Payment processing.

- Website security.

- Other website functionality.

Third parties may process information collected through their technologies in accordance with their own privacy policies and terms.

Where third-party technologies require consent, we will seek your consent before they are activated.

The specific third-party services used by the website may change over time. We therefore regularly review the technologies operating on our website and update this policy where appropriate.

5. Cookie Consent

When you first visit our website, you may be presented with a cookie banner or preference centre.

Where consent is required, you will be able to:

- Accept non-essential cookies.

- Reject non-essential cookies.

- Manage your cookie preferences.

Consent must involve a clear and positive action. Simply continuing to browse the website does not constitute valid consent to non-essential cookies.

We will not use non-essential cookies or similar technologies that require consent before you have provided that consent.

6. Managing Your Cookie Preferences

You can change or withdraw your consent to non-essential cookies at any time using the cookie settings or preference controls provided on our website.

Withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew your consent.

We aim to make withdrawing consent as straightforward as giving it. UK guidance requires users to be provided with meaningful controls over non-essential storage and access technologies and to be able to withdraw consent.

You can also control or delete cookies through your web browser.

Most browsers allow you to:

- Delete existing cookies.

- Block cookies.

- Allow cookies.

- Block third-party cookies.

- Delete cookies when you close your browser.

- Browse using private or incognito settings.

Please note that blocking strictly necessary cookies may affect the functionality of the website.

7. How Long Cookies Remain on Your Device

Cookies can be either:

Session Cookies

These cookies are temporary and are normally deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a defined period or until you delete them.

The length of time a particular cookie remains active depends on its purpose and the service that sets it. We seek to ensure that cookie durations are appropriate for their purpose and review our cookie use periodically.

8. Personal Data and Cookies

Some cookies and similar technologies may collect information that constitutes personal data.

Where this occurs, we will process that information in accordance with applicable data protection legislation and our Privacy Policy.

Information collected through cookies may include technical information such as:

- IP address.

- Device type.

- Browser type.

- Operating system.

- Website interactions.

- Approximate location information.

- Online identifiers.

- Information about how you use our website.

The information collected will depend on the particular cookie or technology being used.

9. Special Care With Sensitive Information

Flourish With Neurodiversity provides services relating to neurodiversity, including ADHD, Autism, Tourette's, sensory differences and other areas that may involve sensitive personal information.

We do not intentionally use advertising or tracking cookies to collect sensitive health information from visitors. You should avoid entering unnecessary sensitive personal information into website forms or other areas of the website unless specifically requested for the provision of a service.

Where tracking or analytics technologies could involve particularly sensitive information, we will take appropriate measures to ensure that their use complies with applicable data protection and cookie requirements. The ICO specifically highlights the need for particular care where cookies or similar technologies may collect sensitive personal data.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

- Changes to the cookies and technologies used on our website.

- Changes to third-party services.

- Changes to our website or services.

- Changes in technology.

- Changes in applicable legislation or regulatory guidance.

- The date at the top of this policy shows when it was last updated.

We recommend checking this page periodically to ensure you remain informed about how we use cookies.

11. Contact Us

If you have questions about this Cookie Policy, our use of cookies or your privacy preferences, please contact Flourish With Neurodiversity using the contact details provided on our website.

12. Further Information

For further information about how we process personal information, please see our Privacy Policy.

For independent information about cookies, privacy and data protection in the UK, you can visit the website of the Information Commissioner's Office (ICO).

The ICO's current guidance confirms that organisations must provide clear information about storage and access technologies and obtain prior consent for non-exempt technologies.